Privacy Policy

This Privacy Policy explains how Avera collects, uses, stores, and shares personal information when you visit or make a purchase through averahairshop.com, contact us, or otherwise interact with our online store.

Information We Collect

Depending on how you interact with our store, we may collect information such as:

• Name and contact information;
• Billing and shipping information;
• Order and transaction information;
• Payment-related information processed through our payment providers;
• Customer support communications;
• Device, browser, IP address, and usage information;
• Cookie and similar technology information;
• Marketing preferences and interactions, where applicable.

How We Use Your Information

We may use personal information to:

• Process, fulfill, and manage orders;
• Process payments and refunds;
• Provide shipping and tracking information;
• Communicate with customers and provide support;
• Operate, maintain, and improve our store;
• Detect and prevent fraud, abuse, and security incidents;
• Comply with applicable legal obligations;
• Provide marketing communications where permitted and based on your preferences.

Cookies and Similar Technologies

Our store may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage, measure performance, prevent fraud, and support advertising or marketing activities where permitted.

You may be able to manage cookies through your browser settings or through cookie preference tools made available on our website. Disabling certain cookies may affect the functionality of the store.

Service Providers and Third Parties

We may share personal information with service providers that help us operate our business, such as e-commerce platform providers, payment processors, fulfillment and shipping providers, analytics services, fraud-prevention services, customer support providers, and marketing providers.

We share information only as reasonably necessary for these services or as otherwise permitted or required by law.

Shopify

Our online store is powered by Shopify. Shopify may process personal information in connection with providing its e-commerce services. Your information may therefore be processed according to Shopify's applicable privacy practices in addition to this Privacy Policy.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with legal obligations.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

International Data Processing

Our service providers may process information in countries other than the country in which you live. Where required, appropriate safeguards may be used for international transfers of personal information.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights regarding your personal information, which may include the right to request access, correction, deletion, restriction, portability, or withdrawal of consent.

You may also have the right to object to certain processing or opt out of certain marketing communications.

These rights may be subject to exceptions and limitations under applicable law.

Children's Privacy

Our store is not intended to knowingly collect personal information from children in violation of applicable law. If you believe personal information relating to a child has been provided to us improperly, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal obligations. The current version will be published on our website.

Contact Us

For privacy-related questions or requests, contact:

Email: contact@averahairshop.com